Shipping Policy

Effective Date: 01/11/2025

1. Introduction

Welcome to VISHWAGAMYA EXPORTS PRIVATE LIMITED (“Company,” “we,” “our,” or “us”). This Shipping & Delivery Policy explains how we handle shipment, delivery timelines, and logistics for our exported products and domestic supply operations.
By placing an order or submitting a trade inquiry with us, you agree to the terms outlined in this Shipping Policy.

2. Shipping Coverage

We ship our products to:

• International markets across Asia, Middle East, Africa, Europe, and approved countries.

• Domestic locations within India, depending on product type and order requirements.

All shipments depend on export regulations, product availability, and logistics feasibility.

3. Order Processing Time

Processing times may vary depending on:

• Product category

• Stock availability

• Export documentation requirements

• Packaging and inspection

Standard Processing Time: 3–10 business days
Bulk or Custom Orders: 10–30 business days

4. Shipping Methods

We ship through trusted logistics partners, including:

• Air Freight

• Sea Freight (FCL/LCL)

• Road Transport

• Courier Services (for samples)

Shipping method is based on destination, quantity, and buyer preference.

5. Delivery Timelines

Estimated delivery timelines after dispatch:

• Domestic Deliveries: 3–10 working days

• International Deliveries: 10–45 working days

Timelines may vary due to customs, weather, or global logistics challenges.

6. Shipping Charges

Shipping charges depend on:

• Order size and weight

• Destination

• Transport mode

• Taxes and duties

Charges will be mentioned in the quotation or invoice before order confirmation.

7. Customs, Duties & Taxes

For international shipments:

• Buyers are responsible for import duties, taxes, customs clearance charges, and country-specific regulations.

• We provide all required export documentation but cannot control customs decisions or delays.

8. Packaging Standards

We follow export-grade packaging such as:

• Food-safe packs for spices and agri-products

• Moisture-proof, tamper-proof materials

• Palletizing, fumigation, container loading

• Industrial-grade packing for inks and chemicals

Custom packaging available on request.

9. Shipment Tracking

Once dispatched, buyers receive:

• Tracking number

• Bill of Lading / Airway Bill

• Logistics partner details

• Estimated arrival information

Tracking updates for bulk shipments depend on freight providers.

10. Delivery Confirmation & Inspection

Upon delivery, buyers must:

• Inspect goods immediately

• Report damages or shortages within 48 hours

• Provide photos/videos for verification

Delayed claims may not be accepted.

11. Delays & Uncontrollable Events

We are not responsible for delays caused by:

• Customs procedures

• Natural calamities

• Strikes or political issues

• Global transport disruptions

• Incorrect delivery information from the buyer

We will assist in resolving issues when possible.

12. Contact Information

For shipping or logistics support, contact:

VISHWAGAMYA EXPORTS PRIVATE LIMITED
Office No. 3C, 3rd Floor, Plot Nos. 46 & 46/A, Sirimalle Gardens,
Hyderguda Village, Rajendra Nagar Mandal, Ranga Reddy District,
Hyderabad, Telangana – 500048, India

Phone: +91 9246100536
WhatsApp: +91 9959222505
Emails:
vishwagamya2024@gmail.com
contact@viswagamyaexporters.com
support@viswagamyaexporters.com

13. Consent

By ordering or using our export services, you agree to the terms mentioned in this Shipping & Delivery Policy.